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Terms & Conditions

Terms and Conditions

Welcome to, here you will find all the relevant terms and conditions and conditions of use for this website. Please note, by accessing, and/or placing an order on this site, you are agreeing to these terms and conditions, regardless whether you register with us or not. If you do not agree to these terms, and/or any other terms listed below, then please do not use this website.

This website is operated by First 4 Numbers. Our registered office is at First 4 Numbers Ltd, Marshfield Avenue, Village Farm Industrial Estate, Pyle, Bridgend, CF33 6RP. Our company registration number is 6231387, and our VAT registration number is 909105734. All contact details, including a telephone number and fax number are listed in the contact us section of this website.

1. Introduction
2. Placing an Order
3. Pricing
4. Cancellations and Returns
5. Licence
6. Service Access
7. Visitor Conduct
8. Links
9. Registration
10. Disclaimer
11. Liability
12. Governing Law and Jurisdiction
13. Other Terms
14. Deliveries and Shipping

1. Introduction
1.1 You will be able to access most of this website's without registering your details with us. However, certain areas of this website will only become accessible if you register your details.
1.2 Important: The terms and conditions listed on this website are subject to change at anytime. You should check this websites terms and conditions before making a purchase, and refer back to these terms and conditions regularly for any changes that may have occurred, as they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designed legal notices or terms that will be listed on this website. If you do not agree to any new terms and conditions, please do not continue to use this website.

2. Placing an Order
2.1 All orders placed on this website will be placed via our online checkout service. At the online checkout, you will be given the chance to view your order, and to make any changes to your order, before proceeding with payment. Once you have completed your order, confirmation of your order will be sent to you, detailing what products you have purchased.
2.2 First4numbers is deemed to have accepted the order when the order is despatched. Once an order has been despatched, a confirmation email will be sent.
2.3 Once an order has been despatched, a contract of purchase will be made, even if your payment has not been made immediately.
2.4 Please note First4numbers also holds the right to refuse orders. We may refuse to accept your order if:
a) Goods are not available.
b) We cannot obtain authorisation for your payment.
c) If there is an error in pricing or product description.
d) If you do not meet the eligible criteria set out in our terms and conditions.
2.5 Important: Please also refer to our privacy policy in regards to how the information you provide us is used and protected.
2.6 For a full review of all delivery and shipping terms and conditions, click here.

3. Pricing
3.1 All prices including VAT will be displayed at the current rate in accordance with the HM Revenue and Customs. We reserve the right to display prices exclusive of VAT, but VAT will be displayed separately at the online checkout, and will be included in your total price.
3.2 In certain circumstances, we may charge separately for packing, carriage, and insurance. These rates will be displayed on our website at the current rate. For a full review of all delivery and shipping terms and conditions, click here.
3.3 All prices listed on the website are reviewed periodically. The last review was in January 2018.

4. Cancellations and Returns
Here at First4numbers, we appreciate in some cases a customer may wish to cancel or return their order. When this is the case, we endeavour to provide hassle free returns for every customer.

Important:  Goods that have been used by the customer, or goods that have been specially customised for the customer, will not be eligible for any refund. This includes all race and event numbers, signs and other printed material that have been customised to customer specification. Please note this provision does not affect your statutory rights.

For UK Customers and the Republic of Ireland
Our returns procedure abides by the UK’s Distance Selling Regulation, which is designed to protect consumers when they shop online. For more information on the UK Distance Selling Regulation, click here.

4.1 If you wish to cancel your order before we have despatched your goods, please email us at so that we can amend your order or issue a full refund.
4.2 If your order has already been despatched, you may cancel your order at anytime as long as it is within 7 working days from when you received your goods.
4.3 To cancel your order and to receive a refund, please email us at and return the goods to us as soon as possible, intact and in their original packaging. The cost of returning the goods is down to the customer.
4.4 Once the returned goods are received by First 4 Numbers, a full refund (including delivery costs) will be transferred to you using the same method that you used to pay for your original order. We will endeavour to issue this refund as soon as possible, and in any case within 30 working days of your cancellation.
4.5 If you receive your goods and you deem them to be faulty, please return them to us for a full refund.
4.6 Important: You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, First4numbers may have a right of action against you for compensation.

To return your goods, please send them to: First 4 Numbers Ltd, Marshfield Avenue, Village Farm Industrial Estate, Pyle, Bridgend, CF33 6RP.

For International Customers
If you are an international customer, in other words your order is being despatched to an address residing outside of the UK and Republic of Ireland, and you wish to cancel your order, you must contact us in writing at within 7 working days of receiving your goods. If you have not contacted us within 7 working days of receiving your order, you will not be eligible for a refund.

5. Licence

5.1 You are permitted to print and download extracts from this website on the following basis only:
a) It is for your own use.
b) No documents or related graphics are modified in any way.
c) No graphics on this website are used separately from their accompanying text.
d) Any copyright and trademark notices, along with this permission notice appears in all copies.
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitations photographs and graphical images) are owned by us, or our licensors. Any use of extracts from this website other than in accordance with clause 5.1 is strictly prohibited, and will be deemed a breach of these terms and conditions. Anyone in breach of these terms and conditions does not have further permission to access this website, and must immediately destroy all downloaded and printed extracts from this website.
5.3 Subject to clause 5.1, no part of this website may be reproduced or stored in any other website, or in any public or private electronic retrieval system or service, without prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.

6. Service Access
6.1 While we endeavour to ensure this website is available 24 hours a day, this website may become unavailable without notice, for site maintenance and repairs, system failure, or for reasons beyond our control.
6.2 We will not be liable if for any reason this website becomes unavailable for any reason for any period of time.

7. Visitor Conduct
7.1 Other than personally identifiable information, which is covered under our privacy policy, any material you transmit or post on this website, such as feedback or reviews, will be considered non-confidential and will be non-proprietary. We will be free to copy, disclose, distribute, and incorporate this material, and accompanying data, images and sounds, for any and all commercial and non-commercial purposes.
7.2 You are prohibited from posting or transmitting to or from this website any material:
a) That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, racist, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy, or which may cause annoyance or inconvenience.
b) Which constitutes or encourages conduct that can be considered a criminal offence.
c) For which you have not obtained all necessary licences and/or approvals.
d) Which is technically harmful including without limitations, computer viruses, Trojan horses, corrupted data or other harmful data.
7.3 You may not misuse this website including, without limitation, by hacking.
7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.

8. Links
Links displayed on this website to third party websites are provided solely for your convenience. We do not monitor, review or control any third party website. If you choose to use these links, you will leave and proceed at your own risk.
8.1 If you would like to link to this website, you may only do so on the following basis:
a) You do not remove or distort the First4numbers logo.
b) You do not create a frame or any other browser or border environment around this website.
c) You do not imply that we are selling any products other than our own.
d) You do not misrepresent your relationship with us, nor present any false information about us.
e) You do not otherwise use any First4numbers trademarks displayed on this website without our written permission.
f) You do not link to a website that is not owned by you.
g) Your website does not contain any material listed in clause 7.2.
8.2 If any of these terms are breached, First4numbers reserves the right to revoke all permissions and to take appropriate action.
8.3 You shall fully indemnify us for any loss or damage we, or any of our group companies, may suffer or incur as a result of your breach of clause 8.1.

9. Registration
9.1 You must be at least 18 years of age to register with
9.2 We do not permit you to share your unique registration with any other user.
9.3 You are responsible for your username and password If you feel these details have been compromised, do not hesitate to contact us and we will issue you with a new username or password.
9.4 We may suspend or cancel your registration at our reasonable discretion, or immediately if you breach any obligation under these terms and conditions.

10. Disclaimer
10.1 While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to this material, or to the products and prices described in it, at anytime without notice.
10.2 The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the condition implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.

11. Liability
11.1 We, and any other party (whether or not involved in creating, producing, maintaining, or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive, or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption and whether in tort (including without limitation negligence) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, and use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or you use of this website, or the use by any other person using your registered details.

12. Governing Law and Jurisdiction
12.1 These terms and conditions shall be governed by and construed in accordance with English Law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English Courts.
12.2 It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

13. Other Terms
13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.
13.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

14. Deliveries and Shipping
For a full review of our delivery and shipping terms and conditions, please click here.


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